Information for key recepients

  • Opening times of our partners is key

    Please check in advance if opening times of Keyguru partner is sufficient in regards to your time of arrival to Prague. Take into consideration possible delays not only in international connections but also transport in Prague. In case you don’t manage to pick the keys up at our partner, immediately contact the landlord.

  • Keep email with the key number and PIN, you will need it

    Keep safely the received email concerning the collection of the keys, if possible print it out. Note down the address of the partner, key identifier (key ID) and PIN used to check your identification.

  • Once you have arrived to keyguru partner

    Once you have arrived to the partner, inform the staff about key collection and tell them your key ID. They will find keys with your ID and ask for your PIN. If verification goes smoothly, you will be given the keys and can check in. Otherwise, contact our hotline: +420 778 511 850

  • Enjoy your stay

    You can order great coffee at our partner. Enjoy your stay! Your Keyguru